Terms of Use

These Terms of Use ("Terms") govern your access to and use of ScribeAI's services, including our website, mobile applications, and other online services (collectively, the "Services").

Please read these Terms carefully. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.

1. Acceptance of Terms

By accessing or using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

ScribeAI provides a medical transcription and documentation platform designed for healthcare professionals. Our Services include:

  • Real-time transcription of medical consultations
  • Automated generation of medical notes (SOAP notes, progress notes, visit summaries)
  • Diagnostic insights and code suggestions
  • Secure storage and management of medical documentation

3. Account Registration and Security

To access certain features of the Services, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Payment Terms

Some of our Services require payment of fees. By subscribing to a paid Service, you agree to pay all fees in accordance with the pricing and payment terms presented to you at the time of purchase. Unless otherwise stated:

  • All fees are quoted in U.S. dollars and are non-refundable
  • We may change our fees at any time with notice to you
  • You authorize us to charge your payment method for all fees incurred
  • Subscriptions automatically renew unless canceled before the renewal date

6. User Content and License

Our Services allow you to upload, submit, store, send, or receive content ("User Content"). You retain ownership of any intellectual property rights that you hold in your User Content. By uploading User Content to the Services, you grant ScribeAI a worldwide, royalty-free, non-exclusive license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such User Content for the limited purpose of providing the Services to you.

7. Prohibited Uses

You agree not to use the Services to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of others
  • Transmit any material that is defamatory, obscene, or otherwise objectionable
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Attempt to gain unauthorized access to any portion of the Services
  • Use the Services for any purpose other than their intended use

8. Healthcare Provider Responsibilities

If you are a healthcare provider using our Services, you acknowledge and agree that:

  • You are solely responsible for the accuracy and completeness of all medical documentation
  • Our Services are designed to assist with documentation but do not replace professional medical judgment
  • You must review and verify all AI-generated content before using it for clinical purposes
  • You are responsible for complying with all applicable laws and regulations governing medical practice and documentation

9. Privacy and Protected Health Information

Our collection and use of personal information is governed by our Privacy Policy. If you are a covered entity under HIPAA, your use of our Services to transmit, store, or process protected health information is governed by our Business Associate Agreement ("BAA"). You agree not to use the Services to transmit protected health information unless you have entered into a BAA with us.

10. Intellectual Property Rights

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by ScribeAI, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

IN NO EVENT WILL SCRIBEAI, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

13. Indemnification

You agree to defend, indemnify, and hold harmless ScribeAI, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

14. Termination

We may terminate or suspend your access to all or part of the Services, without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason. Upon termination, your right to use the Services will immediately cease.

15. Changes to Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

16. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or related to them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York.

17. Contact Information

If you have any questions about these Terms, please contact us at:

ScribeAI
30 Irving PL
New York, NY 10003

Email Address:
support@getscribeai.co